I can no longer attend, can my colleague attend in my place?

Substitutions between attendees from the same company and at the same invoice address may be made by providing the GSMA with written notice of the name of the original attendee and full details of the substitute attendee.

To arrange a substitution, please e-mail full details to [email protected]. Please quote “Pass Substitution MAE13” in the subject line of the e-mail. The new attendee will automatically be emailed a Confirmation email once the process has been completed. Please note that this might take a few days to complete, subject to workloads in our registration service centre.

Once a badge has been issued onsite, substitutions are no longer allowed.

Posted in: Reg Contact Us Queries

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